The following vendor(s) were chosen
as their top choice(s) in Information Technology
Scoring Criteria
Response Time and 24/7 Support (5 points)
Description: How quickly the service provider responds to issues and offers 24/7 technical support.
Considerations: How responsive is the support, and do they offer 24/7 availability?
Security and Compliance (5 points)
Description: Ability to maintain security and compliance with regulations like GDPR, PIPEDA, and industry-specific standards.
Considerations: Does the provider meet industry security standards?
Proactive Monitoring and Maintenance (5 points)
Description: The ability to monitor systems proactively and prevent issues before they arise.
Considerations: Does the provider offer proactive system monitoring and issue prevention?
Integration with Existing IT Infrastructure (5 points)
Description: Ability to integrate with the company’s current IT infrastructure without causing disruptions.
Considerations: Can the provider integrate with and optimize the broker’s existing systems?
Pricing Transparency and Value (5 points)
Description: Clear pricing models and the value provided for the services rendered.
Considerations: Is the pricing transparent, and does it provide value for the services offered?
