AI Isn’t Always Accurate, but Insurance Must Be
The Danger of Probabilistic Models in P&C In the technology sector, a minor software glitch or an inaccurate automated response gets written off as a “bug.” In Canadian property and casualty (P&C) insurance, the same mistake is an Errors and Omissions (E&O) claim, a damaged reputation, or an uninsured loss that ruins a client’s business. […]
Why a “Human in the Loop” is Critical: The Broker’s Role as the Ultimate Safeguard
As generative AI becomes more deeply embedded in the Canadian P&C insurance workflow, a common misconception is the idea that AI is a “set it and forget it” solution. This is not true and buying into this myth is a fast track to E&O claims and regulatory scrutiny. Gen AI tools are getting more powerful […]
Where Does AI Help Your Brokerage?
The most expensive resource in a brokerage isn’t the office lease or the BMS license, it’s the time your team spends on tasks that don’t add value. In many firms, high-value producers and experienced CSRs spend up to 40% of their day on what we call the “Admin Tax”: manual data entry, hunting for policy […]
Why You Should Have an AI Strategy
The Case for a Strategic AI Roadmap The Canadian P&C insurance industry is no longer just talking about Artificial Intelligence (AI) – many organizations are now in their implementation phase. A formal AI Strategy is no longer a luxury for “insurtech” outliers—it is a fundamental requirement for business continuity, regulatory compliance, and competitive survival. An […]
