{"id":8122,"date":"2026-09-04T20:38:27","date_gmt":"2026-09-04T20:38:27","guid":{"rendered":"https:\/\/ibactech.ca\/podcasts\/episode-33-erreurs-et-omissions-liees-a-lutilisation-de-lia-avec-tita-mandin-et-kevin-lea\/"},"modified":"2026-09-04T20:39:34","modified_gmt":"2026-09-04T20:39:34","slug":"episode-33-erreurs-et-omissions-liees-a-lutilisation-de-lia-avec-tita-mandin-et-kevin-lea","status":"publish","type":"podcasts","link":"https:\/\/ibactech.ca\/fr\/podcasts\/episode-33-erreurs-et-omissions-liees-a-lutilisation-de-lia-avec-tita-mandin-et-kevin-lea\/","title":{"rendered":"\u00c9pisode 33 \u2013 Erreurs et omissions li\u00e9es \u00e0 l\u2019utilisation de l\u2019IA, avec Tita Mandin et Kevin Lea"},"content":{"rendered":"<div>L\u2019IA g\u00e9n\u00e9rative a-t-elle un pouvoir de propulsion massif pour les courtiers d\u2019assurances, ou une<br \/>\nbombe \u00e0 retardement pour l\u2019assurance Erreurs et omissions (E&amp;O)?<\/div>\n<div><\/div>\n<div>Dans ce dernier \u00e9pisode du balado Tech Trek de l\u2019ACAC, l\u2019h\u00f4te Tom Reid s\u2019entretient avec<br \/>\nKevin Lea (Axis Insurance et pr\u00e9sident \u00e9lu de l\u2019IBAA) et Tita Mandin (premi\u00e8re souscriptrice de<br \/>\nSwiss Re) des risques concrets, des pi\u00e8ges courants \u00e0 \u00e9viter et des protections pratiques en<br \/>\nmati\u00e8re d\u2019erreurs et omissions que tous les courtiers devraient conna\u00eetre lorsqu\u2019ils adoptent l\u2019IA.<\/div>\n<div><\/div>\n<div>M\u00eame si les bureaux de Swiss Re au Canada n\u2019ont pas constat\u00e9 un d\u00e9luge de r\u00e9clamations<br \/>\nli\u00e9es \u00e0 l\u2019IA au titre des polices E&amp;O, l\u2019exposition au risque est bien r\u00e9elle \u2013 des violations de la<br \/>\nvie priv\u00e9e aux it\u00e9rations de requ\u00eate ins\u00e9r\u00e9es dans les courriels d\u2019un client aux hallucinations<br \/>\npr\u00e9sent\u00e9es comme des conseils. Nos invit\u00e9s-experts expliquent pourquoi de mauvaises<br \/>\ndonn\u00e9es d\u2019entr\u00e9e produisent de mauvais conseils lorsqu\u2019une nouvelle technologie, comme l\u2019IA,<br \/>\nproduit des r\u00e9sum\u00e9s ou compare plusieurs polices ou lorsqu\u2019un agent conversationnel r\u00e9pond<br \/>\naux requ\u00eates des clients. Ils expliquent \u00e9galement pourquoi l\u2019outil ne peut \u00eatre tenu responsable<br \/>\nd\u2019une erreur et comment le devoir de diligence demeure ultimement la responsabilit\u00e9 des \u00eatres<br \/>\nhumains.<\/div>\n<div><\/div>\n<div>La protection de votre cabinet de courtage repose essentiellement sur de solides<br \/>\nfondamentaux. Tom discute avec ses invit\u00e9s des strat\u00e9gies qui peuvent \u00eatre mises en place<br \/>\npour prot\u00e9ger l\u2019entreprise, y compris les politiques internes en mati\u00e8re d\u2019IA et leur application, la<br \/>\nv\u00e9rification r\u00e9guli\u00e8re des dossiers, le maintien d\u2019une documentation compl\u00e8te et \u00e0 jour et<br \/>\nl\u2019utilisation des lignes directrices des autorit\u00e9s r\u00e9glementaires, comme les RIBO et l\u2019AMF.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019IA g\u00e9n\u00e9rative a-t-elle un pouvoir de propulsion massif pour les courtiers d\u2019assurances, ou une bombe \u00e0 retardement pour l\u2019assurance Erreurs et omissions (E&amp;O)? Dans ce dernier \u00e9pisode du balado Tech Trek de l\u2019ACAC, l\u2019h\u00f4te Tom Reid s\u2019entretient avec Kevin Lea (Axis Insurance et pr\u00e9sident \u00e9lu de l\u2019IBAA) et Tita Mandin (premi\u00e8re souscriptrice de Swiss Re) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8120,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27],"class_list":["post-8122","podcasts","type-podcasts","status-publish","has-post-thumbnail","hentry","category-podcast-fr","bg-purple"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c9pisode 33 \u2013 Erreurs et omissions li\u00e9es \u00e0 l\u2019utilisation de l\u2019IA, avec Tita Mandin et Kevin Lea - IBAC - Tech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibactech.ca\/fr\/podcasts\/episode-33-erreurs-et-omissions-liees-a-lutilisation-de-lia-avec-tita-mandin-et-kevin-lea\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9pisode 33 \u2013 Erreurs et omissions li\u00e9es \u00e0 l\u2019utilisation de l\u2019IA, avec Tita Mandin et Kevin Lea - IBAC - Tech\" \/>\n<meta property=\"og:description\" content=\"L\u2019IA g\u00e9n\u00e9rative a-t-elle un pouvoir de propulsion massif pour les courtiers d\u2019assurances, ou une bombe \u00e0 retardement pour l\u2019assurance Erreurs et omissions (E&amp;O)? 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